In this post, we will recommend to you 4 Best Shopify NPS Feedback Apps. This list is made up of reviews by hukcommerce experts, to help you to refer and choose quality apps.
Top 4 NPS Feedback Apps for Shopify
Net Promoter NPS by Customer.guru
Survey Net Promoter Score, get testimonials & product reviews. NPS, customer loyalty metric introduced by Harvard Business Review in 2003, has been widely adopted by more than two- thirds of Fortune 1000 companies. The NPS is calculated from responses to a simple question: How likely is it that you would recommend our company/product/service to a friend?
Promoters, customers responding with 9 or 10 score (0 to 10 scale), are likely to exhibit value-creating behaviors, e.g. buying more, are more loyal, and give positive referrals to potential customers.
Highlight features:
- Installed within 30 seconds.
- 10x more responses.
- Product reviews & Testimonials.
Price: 0 – 250$.
NPS‑Feedback Platform by A9 Design
Collect and analyze NPS-feedback. Act on insights. By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company, and take customer experience to the next level.
Highlight features:
- Achieve high response rates thanks to individual integration and optimized usability.
- Configure alarm systems and immediately forward critical topics internally.
- X-ray customer comments with smart labels and identify churn drivers.
- Target critical voices based on your customer feedback and respond immediately.
- Benefit from free referrals of your loyal promoters.
- Motivate your employees with visualized real-time feedback.
- Create customized surveys within a few minutes.
- Use platform data to schedule NPS surveys via zenloop.
- Trigger on-site NPS surveys on your order-success-page.
- Trigger email NPS surveys after product delivery.
- Keep track with automated feedback analyses and reports.
Price: Free.
Callexa NPS Feedback by OnDemand Web Solutions GmbH
Get valuable customer feedback with automated NPS surveys. Callexa uses modern 1 click surveys based on the Net Promoter Score (NPS), measuring the willingness of your customers to recommend you to their friends or colleagues. By doing so, your customer puts his credibility on the line, which results in more accurate assessments than impersonal star ratings. The NPS is already used by many well-known companies and has proven to achieve higher response rates than ordinary survey methods.
Highlight features:
- Effortless customer surveys.
- All ratings in one dashboard.
- Proven Statistics.
Price: Free.
NPS by ShopFeedback
Collect feedback, take action, and create happier customers. ShopFeedback is a customizable, automatic survey system that uses the Net Promoter Score or NPS. It’s a one-click survey, sent via email, that customers are much more likely to answer, and it gives you the quality feedback you need to grow your sales, and create happier customers.
Highlight features:
- Automatic Customized Surveys.
- Receive Actionable Feedback.
- Create Happier Customers.
Price: 0 – 129$.
Hope this list of Top 4 Shopify NPS Feedback Apps will help you.
Thank you for reading!
